For monogrammed and personalized gifts and apparel, expect to have your order in 2 weeks. Non-personalized products should be delivered in 1 week.
We are a home-based business so we can not stock every item listed on our website. When you place your order, we purchase the items from our vendor within 2-3 business days. Then we receive the items within 1-3 business days (that is week 1). Your order is then designed and moved to production within 1-2 business days and then shipping takes 2-5 days (that is week 2).
We use USPS calculated shipping at a reduced rate and unlike may online stores, we pass that discount on to you! For orders $100 and up, we pay the shipping for you as our way of saying, "Thank You!"
No, once an item has been personalized, it is no longer eligible for return. However, if the item is defective or incorrect, please contact us as soon as you receive your order and we will be happy to assist you.
Yes! If you are ordering 6 or more of the same item, please email us for a quote!
For example, someone by the name Mary Jane Smith would have the monogram MSJ.